The busy season for L5R has already begun, with regional Kotei tournaments scheduled for every weekend from now until the end of June. As such, we tend to sell through our stock of high-demand cards regularly. This is rarely a problem for us, but recently too many orders have been placed which have not been paid for in a timely fashion. This ties up our inventory and prevents us from restocking.
As such, this post announces an overdue policy change regarding our unpaid orders: from now on, any order which is placed and not paid for within two weeks (14 days) from the order date will be cancelled and the cards returned to inventory. Due to time constraints, the previous policy could have orders floating unpaid for months at a time — this will no longer be the case. Instead, starting at two weeks after the date the order was placed, an unpaid order may be subject to administrative cancellation at any time.
This policy will take effect on Friday, March 12, 2010, after which time any outstanding orders open longer than two weeks will be cancelled.
We hope you will agree that the ability to maintain accurate inventory and receive timely payments for restocking are important to continuing to serve the L5R player community. Thanks for continuing to shop with DocAngst.com!
