March 9th, 2010
The busy season for L5R has already begun, with regional Kotei tournaments scheduled for every weekend from now until the end of June. As such, we tend to sell through our stock of high-demand cards regularly. This is rarely a problem for us, but recently too many orders have been placed which have not been paid for in a timely fashion. This ties up our inventory and prevents us from restocking.
As such, this post announces an overdue policy change regarding our unpaid orders: from now on, any order which is placed and not paid for within two weeks (14 days) from the order date will be cancelled and the cards returned to inventory. Due to time constraints, the previous policy could have orders floating unpaid for months at a time — this will no longer be the case. Instead, starting at two weeks after the date the order was placed, an unpaid order may be subject to administrative cancellation at any time.
This policy will take effect on Friday, March 12, 2010, after which time any outstanding orders open longer than two weeks will be cancelled.
We hope you will agree that the ability to maintain accurate inventory and receive timely payments for restocking are important to continuing to serve the L5R player community. Thanks for continuing to shop with DocAngst.com!
Posted in Announcements, Orders, Site Policies | No Comments »
March 3rd, 2010
The major L5R tournament season is upon us once again, which means that it’s important to get key cards into your hands! We will try to keep cards stocked on the site as much as possible. If you do not see what you are looking for, email us and we will try to find a way to accomodate you.
Make sure when placing your order that the shipping address on your account is up to date! Misdelivered packages at this time of year can be very disappointing. Please note that we use the address attached to your DocAngst.com account to determine the destination of the package.
In order to ensure you have your cards in time, consider our different shipping options! Most normal orders will be mailed within 7 days at maximum, depending on how much time is available to get to a post office. Regular first class orders, both domestic and international, have no fixed delivery window. If you need cards for a particular tournament and do not want to spring for a more expedited shipping option, please mention the tournament date and location in the buyer’s notes on your order — while we may not be able to accomodate everyone, letting us know that you are trying to get your cards within a certain time frame will ensure some extra attention. Do not send separate emails with any such instructions — please use the buyer’s notes on your order. We receive too many emails to keep track of every side note, especially during the busy season!
If you want your cards sooner, we can do that too! For an extra fee, Priority Mail is available to U.S. addresses (typically 2-3 business days delivery time) and international addresses (typically 6-10 business days). We also offer Express Mail to U.S. addresses (1-2 business days). Upon request, Express Mail may be available to several international addresses (3-5 business days), though the fee is distinctly higher. This option is not available for all countries so please ask first.
Priority Mail and Express Mail orders will be shipped out on the next business day following the placement of the order unless that business day is a vacation/travel day. During Kotei season, many weekends will be considered “travel days,” so orders will not ship out on Friday, Saturday, and occasionally on Monday — please plan accordingly (the planned DocAngst.com Kotei attendance schedule will be going up soon). Since you are paying the extra fee for the expedited shipping, your order takes precedence and will be filled and shipped as soon as possible.
Finally, if you are an international buyer, note that your order may be delayed by your country’s Customs Office. If you feel that your order is overdue, please check first with your local post office, then your Customs Office, to determine if the order is being held up on your end. Expected delivery times for expedited options are listed above; regular first class air mail can be delivered as quickly as 4-5 days but has been known to take upwards of two weeks depending on the destination country’s delays. Buyers seeking their parcels have frequently found them waiting with their customs service.
Again, if there are any questions about shipping options or anything else, contact us. You can even ask your question as a comment to this post.
Posted in Announcements, Orders, Shipping, Site Features, Site Policies, Tournaments, Vacation | No Comments »
January 21st, 2010
The Harbinger is the newest Celestial-legal expansion for Legend of the Five Rings, and is now fully stocked. This set will be fully legal for the upcoming regional Kotei tournament season. Get yours today while supplies last!
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December 21st, 2009
Saturday, January 2nd, 2010, is the annual Topaz Championship tournament at Pastimes in Niles, IL. Jeff is planning on attending this tournament in person — if you have cards you wish to pick up at the tournament, please place your orders by Friday, January 1st at 10pm CDT, and add a note that you wish to pick up your cards in person.
Pick-up orders are not charged shipping. If you pay in advance, any shipping charge will be refunded after your cards are delivered. If you pay on site, the shipping charge will be waived.
Posted in Announcements, Orders, Tournaments | No Comments »
November 15th, 2009
Due to an upcoming vacation, orders placed after 6pm on Thursday, 11/19/2009, will not be filled until after I return, with mailing to take place on or after Tuesday, 12/1/2009. All orders which are in before that time should be filled and shipped before I leave.
Posted in Announcements, Orders, Vacation | No Comments »
November 5th, 2009
Over the last few days, functionality on the site was severely curtailed due to a change in either the hosting company’s server configuration or the engine source code for PHP. Apparently this issue has now resolved itself, and users can once again view orders, execute searches, and so forth. This was affecting not only front-end functionality but the back end as well, so I was unable to check orders and such until the problem was fixed. Sorry for any inconvenience you may have suffered during this outage.
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August 27th, 2009
Path of the Destroyer, the latest expansion for Legend of the Five Rings, is now in stock! This set contains a number of great cards for expanding Celestial-legal deckbuilding, including a brand new card type, “Celestial.” Get yours today while supplies last!
Posted in Announcements, Product Updates | No Comments »
August 25th, 2009
Full text spoilers for The Imperial Gift, Part 2 and the newest expansion Path of the Destroyer have been added to the site. Singles for Path of the Destroyer will go on sale this week.
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August 10th, 2009
For those who will be attending GenCon Indianapolis 2009:
Like all other tournaments we attend, you can place an order with us and pick it up directly from Jeff at GenCon Indianapolis. He will be available starting Thursday morning to deliver your cards to you near the L5R CCG tournament area.
Since this is a four-day convention, the site is effectively “on vacation” for any mailed orders between Wednesday 8/12 and Monday 8/17. The last day on which you can place and pay for an order to be mailed will be Tuesday 8/11, and you must place your order by 10:00 PM CST.
If you plan on picking up your order at GenCon, you MUST include that in the notes field when checking out. Orders to be picked up may be either prepaid with PayPal, in which case your shipping will be refunded to you, possibly on site, or paid on site with cash. You can place a GenCon pick-up order up until 6:00 PM CST on Wednesday 8/12.
Keep an eye on the store on the night of Monday 8/10, as there will likely be a restock of some good tournament-worthy Celestial cards. Also catch up with Jeff at GenCon to get cards you might not have been able to order in advance. He will have cards available for sale (and in some cases trade), and will even inspect collections for purchase if you are looking to offload your Celestial-legal stuff.
Good luck to all GenCon attendees, and hope to see you there!
Posted in Announcements, Orders, Tournaments, Vacation | No Comments »
July 8th, 2009
If you have an L5R collection you are looking to get rid of, or extra L5R singles you don’t need, check out our new Buy List information. This is a new feature of our site, so please pardon any growing pains.
Posted in Announcements, Site Features, Site News | No Comments »
